Facts to Shape Your Thinking
It will come as no surprise that e-commerce spend went up last Christmas. The figure according to Custora is an increase of 12.2% year on year, and then around 16% for the pre and post Christmas sales events (Black Friday / Cyber Monday)
Lets face it, buying online to avoid the crappy weather and crazy town/city centres is very appealing.
But perhaps as important;
30.4% of online sales were placed on mobile.
Organic search drove the majority of online sales (21.5%), followed closely by email with 20%.
Social media only drove 1.8% of sales.
I am still asking the question, what is conventional Social Media good for? Aside from social networking (what it was designed to do). We are yet to find a client that has sold anything as a direct result of Twitter. Be interested if anyone has evidence to the contrary.