So if I am wanting to buy a product and have a question, what do I do.
Web Chat is a really powerful tool in sales conversion and we have been working with Mortgage Advice Bureau on developing their campaigns.
If you want a mortgage and you are on this page then you are in luck because after 2 seconds, a web chat offer should appear!
Though that is dependent on the resourcing of the webchat service. For it to be effective it needs an operator waiting at the other end. This is where the majority of the cost on using such a system lie, though you can set it so the chat only shows when an operator is online.